WHAT IS IN THE CANDLES?
All our ingredients are 100% natural and sourced locally. Our soy wax is natural and plant based, GMO free and contains NO paraffin, NO unnatural additives.
Our wicks are flat braided made from textile grade cotton, these wicks burn cleanly and are less prone to mushrooming. They are Zinc free and Lead free.
WHAT IS THE BURN TIME?
150g and have a burn time of 45 hours. 50 g have a burn time of 20 hours and 250g have a burn time of 55 hours.
DO YOU SHIP INTERNATIONALLY?
We currently do not offer international shipping, we hope to in the near future.
HOW LONG DOES SHIPPING TAKE?
We have a few options for shipping. We do our deliveries ourselves within Auckland so we can make available overnight shipping! 3-4 working days is our target.
CAN I TEST THE SCENTS BEFORE PURCHASING?
You definitely can. At Masala Scents we understand that scents are a complicated process to select. We want you to be completely satisfied with your purchase. Contact us to organise a time for you to test the scents.
We understand that when you shop with Masala Scents you are excited for an amazing product. We also understand that occasionally, that it may not match your expectations. If you are not satisfied, we are happy to offer you an exchange or store credit only.
An exchange will be offered if;
(i) The product has not been used and the exchange is requested within 14 days from when the customer has received the product; and
An exchange will not be offered if;
A refund will only be offered if;
A refund will not be offered if;
The customer will be responsible for paying their own shipping costs for returning or exchanging any products. Shipping costs are non-refundable.
Time for exchanges or returns may vary. If the customer is shipping products over $75.00, a trackable shipping service is advised.
Masala Scents do not guarantee that your return item will be received if trackable shipping is not used.
WHEN WILL YOU RESTOCK?
Our products are all restocked in the first week of the month, feel free to waitlist when it is sold out, you will receive your candle in the first week of the coming month!